Support Engineer, Unreal Engine

Category: Other
Company: Epic Games
Location: Cary (United States)
Start Date: immediately

Job Description

Would you like to work with developers at Epic and across the industry as they build AAA games using Unreal Engine technology?  Work with a team that consistently ships multi-million unit selling games? And be a part of creating something Epic? If you answered yes to any of those questions we would like to talk to you about joining our team, where everything we do is Epic

 

Epic Games is looking for a Support Engineer to provide Unreal Engine support for our current and prospective Licensees. The ideal candidate  could come from a wide variety of professional backgrounds, and will be passionate about support, have knowledge of C++, and have independently developed games professionally or as a side project (ideally working with the Unreal Engine) .

 

Responsibilities:
  • Work as part of the Engine Support and Developer Relations team to assist Unreal Engine licensing efforts by responding to issues raised by current and prospective Unreal Engine licensees
  • Provide exceptional technical, engineering-level support to a variety of developers
  • Pro-actively set up systems that will smooth the road for developers from engine evaluation to Unreal licensee
  • Assist in the creation of support documentation on the Unreal Developer Network website, as well as specialized support documentation and videos
  • Work as part of a team to conduct live Unreal Engine demonstrations at Epic or trade shows, as needed
Qualifications:
  • Strong C++ knowledge

  • Ability to communicate complex technical issues to a broad range of skill levels, via email and face-to-face

  • Exceptional written and verbal communication skills; comfortable with public speaking

  • Proven self-starter

  • Demonstrated interest in games

Preferred:

  • Experience with Unreal Engine
  • Shipped at least one game, professionally or as a side project
  • Technical support experience within a relevant industry

 

Created on the 21-10-2013
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