Gameplay/Telemetry Analyst

Category: Analyst
Company: BioWare
Location: Austin (United States)
Start Date: immediately

Job Description


BioWare a member of the incredible family of EA studios, has created some of the world's best-selling titles including the award-winning Baldur's Gate, the Neverwinter Nights series, and Star Wars: Knights of the Old Republic. Original BioWare-created IPs includes Jade Empire, the critically acclaimed Mass Effect and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS. BioWare is hard at work on the epic fantasy RPG Dragon Age; and Star Wars: The Old Republic, our massively multiplayer online game being developed at BioWare Austin.



BioWare’s Analytics team aggregates, analyzes, and reports data in order to monitor company health and inform business decisions. The Austin studio is looking for an experienced, energetic, full-time Gameplay/Telemetry Analyst to work closely with the content development team by using large quantities of game telemetry data to design studies, propose new content ideas, execute hypothesis and A/B tests, measure and analyze study results, and present findings in a concise and clear manner to empower the decision making of design and engineering leadership.  Furthermore, the gameplay/telemetry analyst is responsible for acting as the primary point of contact for all data and analytics requests with respect to gameplay and content. An ideal candidate will have a passion for data, MMO gaming, and the intersection thereof.




• Discover, define, develop and refine a library of metrics, reports, and dashboards focused on player actions, experiences and journey throughout the game.

• Identify outliers, anomalies, and emerging behaviors in the player base in timely fashion.

• Provide regular feedback to design on the health of the game and the success of newly developed content.

• Engage closely with other analysts to support analytical efforts in Monetization, Marketing, and Finance.

• Act as liaison between analytics and gameplay engineering, including ownership of the telemetry system.

• Assist in evaluating the efficacy of marketing programs and promotions by valuing in-game outcomes.




• B.A. or B.S. in Mathematics, Statistics, Economics, Computer Science Engineering Sciences, or related fields.

• Passion for gaming, preferably with a focus on MMOs.

• Strong analytical and problem solving skills combined with business acumen and a passion for data-driven decision making.

• Excellent written, verbal, and presentation skills that translate data into decision support; high attention to detail.

• Strong SQL skills; familiarity with data warehousing structures and best practices preferred.

• Experience with MicroStrategy and/or Tableau considered a plus.

• Familiarity working with video game metrics and datasets, particularly within gameplay telemetry.

• Candidate should have a good knowledge of general game design paradigms.

• Proven ability to work in a fast-paced environment, and to meet changing deadlines on multiple simultaneous projects.

• Team player and self-starter with the ability to liaise with multiple teams and stakeholders, including Gameplay Engineering, Design, and Marketing.

Created on the 30-07-2013
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